Customer support specialist
- Job Type: Full Time
- Status: Inactive
- Location: On-site
Job Description
Looking for a Customer Support Specialist in Smithtown, NY! As part of our team, you'll assist customers with product inquiries, troubleshooting, and resolving complaints, ensuring a high level of satisfaction.
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Provide product knowledge and troubleshooting
- Resolve customer issues in a timely manner
- Maintain accurate records of customer interactions
Requirements:
- 2+ years of experience in customer service
- Strong communication and problem-solving skills
- Ability to handle difficult situations with professionalism